Last updated 6 September 2026
Information you send us
When you submit an enquiry or contact us by email, phone, or messaging service, we receive the details you provide. These may include your name, contact details, travel dates, party size, destination preferences, and the services you would like us to arrange.
How we use it
We use this information to answer your enquiry, prepare recommendations, arrange requested travel services, maintain booking records, and meet legal or accounting duties that apply to our business.
Service providers
We may share the information needed to answer or fulfil your request with relevant accommodation providers, transport operators, guides, experience operators, payment providers, and professional advisers. Each provider handles information under its own legal duties and privacy terms.
Website records
Our hosting provider may process routine technical records such as IP address, browser type, requested page, and request time to operate and protect the website. The private administration area uses a necessary session cookie after an authorised user signs in.
External links
Villa and experience pages may link to websites operated by other organisations. Their privacy policies apply when you visit those websites.
Retention and security
We keep personal information only for as long as needed for the purpose for which it was collected, including applicable legal, accounting, and dispute-resolution requirements. We use reasonable organisational and technical safeguards, but no online service can guarantee absolute security.
Your choices
You may ask what personal information we hold about you or request a correction or deletion where the law allows it. Send privacy requests to info@experttravel.gr.
Contact
Expert Travel, 6 Sofokleous Street, 73133 Chania, Crete, Greece. Telephone +30 28210 59114.